U.S. State Sales and Use Tax Departments Contact Information
This article provides contact details for the sales and use tax divisions of each U.S. state’s Department of Revenue (or equivalent agency), including Washington, D.C. Use the table below to find the agency, phone number, phone menu options to reach the correct department, email address, and website for inquiries. Contact information and phone options subject to change.
| State | Agency | Phone Number | Phone Menu Options | Website | |
|---|---|---|---|---|---|
| Alabama | Alabama Department of Revenue | (334) 242-1490 | Press 3 for Sales Tax. | salestax@revenue.alabama.gov | revenue.alabama.gov/division/sales-use |
| Alaska | Alaska Department of Revenue | (907) 465-2300 | Follow prompts for Tax Division. | dor.tax@alaska.gov | tax.alaska.gov |
| Arizona | Arizona Department of Revenue | (602) 255-3381 | Press 1 for English, 1 for Business, then 3 for Representative. | TPTSupport@azdor.gov | azdor.gov/transaction-privilege-tax |
| Arkansas | Arkansas Department of Finance and Administration | (501) 682-7104 | A representative answers immediately. | sales.tax@dfa.arkansas.gov | dfa.arkansas.gov/tax-services/sales-use-tax |
| California | California Department of Tax and Fee Administration (CDTFA) | (800) 400-7115 | Press 1 for English, 1 for Sales & Use Tax, then select issue (8 to repeat). | Use contact form | cdtfa.ca.gov/taxes-and-fees/sales-use-tax.htm |
| Colorado | Colorado Department of Revenue | (303) 238-7378 | Press 3 for Sales Tax. | DOR_TaxpayerService@state.co.us | tax.colorado.gov/sales-use-tax |
| Connecticut | Connecticut Department of Revenue Services | (860) 297-5962 | Press 3, then 6 for Sales Tax. | DRSTaxpayerServices@po.state.ct.us | portal.ct.gov/DRS/Sales-Tax/Sales-and-Use-Tax |
| Delaware | Delaware Division of Revenue | (302) 577-8200 | Follow prompts for Taxpayer Services. | rev_contact@delaware.gov | revenue.delaware.gov |
| Florida | Florida Department of Revenue | (850) 488-6800 | Press 1 for English, 4 for Tax Information, then 5 for Other Taxes. | Use contact form | floridarevenue.com/taxes/sales |
| Georgia | Georgia Department of Revenue | (877) 423-6711 | Press 1 for Business, 0 to bypass, then enter tax ID or wait. | taxpayer.services@dor.ga.gov | dor.georgia.gov/taxes/sales-use-tax |
| Hawaii | Hawaii Department of Taxation | (808) 587-4242 | Press 0 for a Representative. | Taxpayer.Services@hawaii.gov | tax.hawaii.gov |
| Idaho | Idaho State Tax Commission | (800) 972-7660 | Press 0 or hold for a Representative. | taxrep@tax.idaho.gov | tax.idaho.gov/taxes/sales-use/ |
| Illinois | Illinois Department of Revenue | (800) 732-8866 | Say “agent,” press 3, enter tax ID or say “I don’t have it.” | REV.TA-Sales@illinois.gov | tax.illinois.gov/taxes/sales.html |
| Indiana | Indiana Department of Revenue | (317) 233-4015 | Press 1 for Business Taxes, then 2 for Sales Tax. | salestax@dorf.in.gov | in.gov/dor/business-tax/sales-tax/ |
| Iowa | Iowa Department of Revenue | (800) 367-3388 | Press 4 for Other Taxes, then 3 for Sales and Use Tax. | idrtax@iowa.gov | revenue.iowa.gov/taxes/sales-and-use-tax |
| Kansas | Kansas Department of Revenue | (785) 368-8222 | Press 5 for Other Taxes, then 2 for Sales and Use Tax. | KDOR_Taxpayer.Services@ks.gov | ksrevenue.gov/bustaxtypesales.html |
| Kentucky | Kentucky Department of Revenue | (502) 564-5170 | Press 1 for Business Taxes, then 2 for Sales and Use Tax. | Use contact form | revenue.ky.gov/Business/Sales-and-Use-Tax |
| Louisiana | Louisiana Department of Revenue | (855) 307-3893 | Press 1 for Business Taxes, then 3 for Sales Tax. | sales.inquiries@la.gov | revenue.louisiana.gov/SalesTax |
| Maine | Maine Revenue Services | (207) 624-9693 | Press 2 for Sales and Use Tax. | sales.tax@maine.gov | maine.gov/revenue/taxes/sales-use-service-provider-tax |
| Maryland | Maryland Comptroller’s Office | (800) 638-2937 | Press 4 for Business Tax Information. | taxhelp@marylandtaxes.gov | taxes.maryland.gov/Business_Taxes/Sales_and_Use_Tax |
| Massachusetts | Massachusetts Department of Revenue | (617) 887-6367 | Press 3 for Business Tax, 2 for Sales Tax, 5 for General, then 2 for Other. | Use MassTaxConnect | mass.gov/sales-and-use-tax |
| Michigan | Michigan Department of Treasury | (517) 636-4660 | Press 3 for Sales Tax. | Treas_SalesUseTax@michigan.gov | michigan.gov/taxes/business-taxes/sales-use-tax |
| Minnesota | Minnesota Department of Revenue | (651) 296-6181 | Say or press 6 for Other Sales Tax Options. | salesuse.tax@state.mn.us | revenue.state.mn.us/sales-and-use-tax |
| Mississippi | Mississippi Department of Revenue | (601) 923-7015 | Press 3 for Other Sales and Use Tax Questions. | sales@dor.ms.gov | dor.ms.gov/taxes/sales-use-tax |
| Missouri | Missouri Department of Revenue | (573) 751-7200 | Press 5 for General Sales Tax, then 2 for Business. | salesuse@dor.mo.gov | dor.mo.gov/taxes/sales-use/ |
| Montana | Montana Department of Revenue | (406) 444-6900 | Follow prompts for Taxpayer Services. | DORCustomerAssistance@mt.gov | mtrevenue.gov |
| Nebraska | Nebraska Department of Revenue | (800) 742-7474 | Say “Business Tax” or press 2, then “Other Options” or 5, enter tax ID or hold. | revenue.taxpayerassistance@nebraska.gov | revenue.nebraska.gov/businesses/sales-and-use-tax |
| Nevada | Nevada Department of Taxation | (866) 962-3707 | Press 8 for Other Inquiries. | callcenter@tax.state.nv.us | tax.nv.gov/SalesAndUseTax/ |
| New Hampshire | New Hampshire Department of Revenue Administration | (603) 230-5000 | Follow prompts for Taxpayer Services. | taxpayer.services@dor.nh.gov | revenue.nh.gov |
| New Jersey | New Jersey Division of Taxation | (609) 292-6400 | Press 5 for Sales Tax and Other Business Questions. | nj.taxation@treas.nj.gov | nj.gov/treasury/taxation/salesusetax.shtml |
| New Mexico | New Mexico Taxation and Revenue Department | (505) 827-0832 | Press 0 for an operator or listen for correct option. | TRD-Taxpayer.Services@state.nm.us | tax.newmexico.gov/businesses/sales-use-tax/ |
| New York | New York State Department of Taxation and Finance | (518) 485-2889 | Press 2 for Sales Tax, then 4 for Sales Tax Questions. | Use contact form | tax.ny.gov/bus/st/stidx.htm |
| North Carolina | North Carolina Department of Revenue | (877) 252-3052 | Press 1 for English, 6 for Other Inquiries, 2 for Sales and Use, 2 for Assistance, then enter tax ID or press 3. | salesanduse@nc.gov | ncdor.gov/taxes-fees/sales-and-use-tax |
| North Dakota | North Dakota Office of State Tax Commissioner | (701) 328-1246 | A representative answers immediately. | salestax@nd.gov | tax.nd.gov/business/sales-and-use-tax |
| Ohio | Ohio Department of Taxation | (888) 405-4039 | Press 2 for Sales & Use Tax, 4 for Sales Tax Questions, enter tax ID or press 2. | Use contact form | tax.ohio.gov/business/ohio-business-taxes/sales-and-use |
| Oklahoma | Oklahoma Tax Commission | (405) 521-3160 | Press 6 for a Representative. | otcmaster@tax.ok.gov | oklahoma.gov/tax/businesses/tax-types/sales-use-tax.html |
| Oregon | Oregon Department of Revenue | (503) 378-4988 | Follow prompts for Business Taxes. | questions.dor@oregon.gov | oregon.gov/DOR |
| Pennsylvania | Pennsylvania Department of Revenue | (717) 787-1064 | Press 3 for Sales and Use Tax, 4 for Other Sales Tax Issues, enter ID. | ra-contactdor@pa.gov | revenue.pa.gov/TaxTypes/SUT |
| Rhode Island | Rhode Island Division of Taxation | (401) 574-8955 | Press 2 for Sales & Use Tax. | Tax.Assist@tax.ri.gov | tax.ri.gov/tax-sections/sales-and-use-tax |
| South Carolina | South Carolina Department of Revenue | (803) 898-5000 | Press 2 for Business Account, 4 for Sales Use Tax Questions, wait for message. | SalesTax@dor.sc.gov | dor.sc.gov/tax/sales-use |
| South Dakota | South Dakota Department of Revenue | (605) 773-3311 | Press 1 for Business Taxes, then 2 for Sales Tax. | bustax@state.sd.us | dor.sd.gov/businesses/taxes/sales-use-tax/ |
| Tennessee | Tennessee Department of Revenue | (800) 342-1003 | Press 2 for Sales Tax, then hold for a representative. | TN.Revenue@tn.gov | revenue.tn.gov/taxes/sales-and-use-tax/ |
| Texas | Texas Comptroller of Public Accounts | (800) 252-5555 | Press * to bypass Tax ID, then 0 for an Agent. | Use contact form | comptroller.texas.gov/taxes/sales/ |
| Utah | Utah State Tax Commission | (800) 662-4335 | Press 0, then 4 for General Tax. | taxmaster@utah.gov | tax.utah.gov/sales |
| Vermont | Vermont Department of Taxes | (802) 828-2551 | Hold for the first available Agent. | tax.business@vermont.gov | tax.vermont.gov/business/sales-and-use-tax |
| Virginia | Virginia Department of Taxation | (804) 367-8037 | Press 4 for an Agent, enter EID if available, or wait. | BusinessTaxOnline@tax.virginia.gov | tax.virginia.gov/sales-and-use-tax |
| Washington | Washington Department of Revenue | (360) 705-6705 | Press 3 for a Tax Specialist, then 6 for Anything Else. | DORCommunications@dor.wa.gov | dor.wa.gov/taxes-rates/sales-use-tax |
| West Virginia | West Virginia State Tax Department | (800) 982-8297 | Press 3 for Other Calls, then hold for Agent. | TaxHelp@wv.gov | tax.wv.gov/Business/SalesAndUseTax/ |
| Wisconsin | Wisconsin Department of Revenue | (608) 266-2776 | Press 4 for Other Questions, then 4 again, enter Tax ID or press 4. | DORSalesandUse@wisconsin.gov | revenue.wi.gov/Pages/TaxPro/sales.aspx |
| Wyoming | Wyoming Department of Revenue | (307) 777-5200 | A representative should answer immediately. | dor_taxability@wyo.gov | revenue.wyo.gov/divisions/excise-tax-division/sales-use-tax |
| Washington, D.C. | D.C. Office of Tax and Revenue | (202) 727-4829 | Press 1 for English, then 7 for Tax Inquiries. | otr@dc.gov | otr.cfo.dc.gov/page/sales-and-use-taxes |
Notes
- Operating Hours: Most agencies operate Monday–Friday, 8:00 a.m.–5:00 p.m. local time, but hours vary (e.g., Colorado: 8:00 a.m.–4:30 p.m. MT). Check websites for holiday closures.
- Verification: Contact details and menu options were verified via official state websites. Menu options may change, so have your tax ID ready to expedite calls.
- Additional Tips: For faster service, call outside peak hours (e.g., avoid 10:00 a.m.–2:00 p.m. or Mondays). Some states offer language translation services over the phone (e.g., Colorado, Pennsylvania).