Multi-state Portal Access Instructions

To provide Zamp with access to your online tax filing portal accounts, you will need to add our filing email (filing@zamp.com) as one of your multi-factor authentication (MFA) emails so we receive authorization codes at login. Once we have access, we can:

  • Connect our third-party filing account so we can file on your behalf
  • Make other updates to your account to ensure we receive important tax-related correspondence from the state

These instructions pertain to the following states. For a list of all states' tax portal links, see https://zamp.helpscoutdocs.com/article/14-state-tax-filing-portal-links.

  • Alabama
  • Arkansas
  • Connecticut
  • Colorado
  • District of Columbia (DC)
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Louisiana (only for users of LaTAP)
  • Maine
  • Massachusetts
  • Minnesota
  • Mississippi
  • New Mexico
  • Oklahoma
  • North Dakota
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Utah
  • Vermont
  • West Virginia
  • Wisconsin

Note: while the screenshots below are of the Massachusetts tax portal (MassTaxConnect), other states' should appear nearly identical.

1) Select 'Manage My Profile'

Log into your online tax portal account and select 'Manage My Profile' on the right side of the page:


2) Select 'Change Two-Step Settings'

Under the Security card, select the link to 'Change Two-Step Settings':


3) Add an email to receive security codes

Under the Email card, select the link to 'Add Email':


4) Add Zamp's email

Enter filing@zamp.com and select 'Save':

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