Zamp for WooCommerce: Core Features & Settings Configuration
Core Features of Zamp Tax for WooCommerce
Sales Tax Calculations
Zamp Tax automatically calculates accurate sales tax rates for your WooCommerce store based on your nexus locations and customer addresses.
Enabling Tax Calculations
To enable automatic tax calculations:
- Go to WooCommerce → Settings → Zamp Tax
- Ensure you have a valid API token
- Select your nexus states
- Check "Enable Calculations" checkbox
- Click "Save Changes"
How Calculations Work
When enabled, Zamp Tax:
- Automatically detects customer location
- Validates shipping addresses
- Applies appropriate tax rates based on:
- Product tax codes
- Shipping destination
- Your nexus locations
- Updates tax calculations in real-time during checkout
Tax Display in Cart/Checkout
Sales tax appears as a separate line item in both cart and checkout. The calculation updates automatically when:
- Products are added or removed
- Quantities are changed
- Shipping address is updated
- Discounts are applied
Troubleshooting Common Issues
Common Issues:
- No tax showing: Verify nexus states are configured
- Wrong tax amount: Confirm product tax codes are correct
- Calculation errors: Check Debug Logs in WooCommerce → Status → Logs
Transaction Sync
Transaction Sync ensures your completed orders are properly recorded in Zamp for tax reporting purposes.
Understanding Transaction Sync
Transaction Sync:
- Automatically sends completed orders to Zamp
- Maintains accurate transaction records
- Supports historical order syncing
- Handles both sales and refunds
Enabling Transaction Sync
Requirements:
- Valid API token
- "Send Transactions" option enabled
- WooCommerce orders in "Completed" or "Processing" status
Running Historical Syncs
To sync historical transactions:
- Navigate to WooCommerce → Settings → Zamp Tax → Transaction Sync
- Select your date range
- Click "Start Sync"
- Monitor progress in real-time
Monitoring Sync Progress
The sync details display shows:
- Overall progress percentage
- Number of successful transactions
- Number of failed transactions
- Total transactions to process
- Option to stop sync if needed
Handling Failed Transactions
If transactions fail to sync:
- Download the Failed Transactions Report
- Review error messages for each failed transaction
- Fix any identified issues
- Retry the sync for the failed period
Address Validation
Address Validation ensures accurate tax calculations by verifying customer shipping addresses.
Understanding Address Validation
The feature:
- Validates addresses against USPS database
- Suggests corrections for invalid addresses
- Ensures accurate tax jurisdiction assignment
- Reduces shipping errors
Enabling the Feature
To enable address validation:
- Go to WooCommerce → Settings → Zamp Tax
- Check "Enable Address Validation"
- Save changes
Customer Experience
During checkout, customers will:
- See real-time address validation
- Receive suggestions for invalid addresses
- Have the option to use suggested addresses
- Get clear error messages for non-deliverable addresses
Handling Invalid Addresses
When an invalid address is entered:
- Customer receives immediate feedback
- Suggested corrections are displayed
- Customer can accept suggestions or modify the address
- Checkout proceeds only with valid address
Need Help? If you need assistance with any of these features, please contact Zamp Support at support@zamp.com