Zamp for Shopware: Customer Groups
Customer Groups & Tax Exemptions
Tax Exemption Setup
Configure tax exemptions for customer groups in Shopware:
- Navigate to Settings → Customer Groups
- Select an existing customer group or click "Add New Customer Group"
- Locate the "Entity Exemption" card
- Enter the appropriate exemption code in the "Entity Exemption Code" field
- Click "Save" to apply the exemption
Supported Exemption Types
| Single Letter Code | Full Code | Description |
|---|---|---|
| A | FEDERAL_GOV | Federal government agencies |
| B | STATE_GOV | State government entities |
| M | EDU_PUBLIC | Public education |
| E | NON_PROFIT | Non-profit organizations |
| G | RESALE | Wholesale businesses |
Entity-Based Exemptions
Exemptions can be configured using either:
- Single Letter Code: A single character representing the exemption type (e.g., 'A' for FEDERAL_GOV)
- Full Text Code: The complete exemption identifier (e.g., 'FEDERAL_GOV')
Note: Single letter codes are automatically converted to their full text equivalents during processing.
Customer Group Tax Rules
When a customer group has an exemption code assigned:
- The exemption is automatically applied to all transactions for members of that group
- Tax calculations consider the exemption status for applicable jurisdictions
- Exemption information is included in transaction reporting
- For wholesale exemptions (WHOLESALER, RESALE, or "G"), the purpose is automatically set to "RESALE"
Validation Rules
- Exemption codes are case-sensitive
- Invalid codes will be ignored during tax calculation
- Empty exemption codes result in standard tax calculation
Important: Ensure you have proper documentation to support tax exemptions before applying them to customer groups. Incorrect exemptions may result in tax compliance issues.