Customer Groups & Tax Exemptions
Tax Exemption Setup
Configure tax exemptions for customer groups in Shopware:
Navigate to Settings → Customer Groups
Select an existing customer group or click "Add New Customer Group"
Locate the "Entity Exemption" card
Enter the appropriate exemption code in the "Entity Exemption Code" field
Click "Save" to apply the exemption
Supported Exemption Types
Single Letter Code | Full Code | Description |
A | FEDERAL_GOV | Federal government agencies |
B | STATE_GOV | State government entities |
M | EDU_PUBLIC | Public education |
E | NON_PROFIT | Non-profit organizations |
G | RESALE | Wholesale businesses |
Entity-Based Exemptions
Exemptions can be configured using either:
Single Letter Code: A single character representing the exemption type (e.g., 'A' for FEDERAL_GOV)
Full Text Code: The complete exemption identifier (e.g., 'FEDERAL_GOV')
Note: Single letter codes are automatically converted to their full text equivalents during processing.
Customer Group Tax Rules
When a customer group has an exemption code assigned:
The exemption is automatically applied to all transactions for members of that group
Tax calculations consider the exemption status for applicable jurisdictions
Exemption information is included in transaction reporting
For wholesale exemptions (WHOLESALER, RESALE, or "G"), the purpose is automatically set to "RESALE"
Validation Rules
Exemption codes are case-sensitive
Invalid codes will be ignored during tax calculation
Empty exemption codes result in standard tax calculation
Important: Ensure you have proper documentation to support tax exemptions before applying them to customer groups. Incorrect exemptions may result in tax compliance issues.