To provide Zamp with access to your Ohio Business Gateway account, you will need to update the Account Recovery email address on your account to be our filing email ([email protected]). Once we have access, we can:
Connect our third-party filing account so we can file on your behalf
Make other updates to your account to ensure we receive important tax-related correspondence from the state
Here are the steps to add our filing email to your account:
1) Open 'Administration' in your Ohio Business Gateway account
Log in to your account at https://gateway.ohio.gov/home. Once you've logged in, select the user icon to open the Administration page:
2) Click the link to open 'Account Settings'
Select the 'Account Settings' link at the bottom of the page:
3) Open your 'Password Recovery' settings
Select the card for 'Password Recovery':
4) Update your email
Select the 'Edit' button in the email section. Select 'Edit' again from the pop-up. Then update your email to [email protected] and click Save Changes.



