Skip to main content

Credit Notes

You will be able to generate Credit Notes and post them to Zamp for filing purposes.

Overview

Chargebee requires a user to connect Credit Notes to Invoices. The Zamp integration is able to understand this link and display the credit note with the linked parent transaction.

Process

  1. Select the Invoice you wish to refund.

  2. On the right-side of the page, click Create a Credit note.

  3. You can either generate a full or a partial refund.

  4. Once you click Proceed, the credit note will post to Zamp.

  5. Within your Zamp account, Credit Notes will be indicated with "CN". If you open the negative transaction, you will see an ID under the Related Transactions section.

Did this answer your question?